📱 S-Admin App (Administrator)

The S-Admin App is for admins to control and monitor CRM operations via mobile, including:

• Dashboard for live service stats
• Manage pending services, follow-ups, contract renewals
• Invoice & payment history
• Customer profiles & inventory
• Employee GPS tracking
• View digital signatures & site images
• Add/view offers, feedback, approvals
• Generate PDF invoices & reports

🔧 S-Technician App (Operator)

For field staff like technicians to manage on-site services:

• Assigned service view & updates
• Mark service as completed/pending
• Capture signatures & site photos
• Submit service remarks
• Live GPS sharing with admin
• Access past service history (if allowed)

💻 About S-CRM-Service (Desktop Application)

S-CRM-Service is a complete CRM desktop solution for Pest Control, RO/Aqua Guard, and Service Centers.

Main Features:

• Improves efficiency, fiscal control & reduces pilferage
• SMS features: Birthday, Event & Targeted Group SMS
• Backup & restore, LAN compatible, barcode enabled
• Android & web portal integration
• Two-way sync (online/offline)

🔹 Major Modules:

• Enquiry Management: Convert enquiries, reminders, SMS integration
• Customer Management: Create/view/export customer history
• Contract Management: Auto reminders, renewal, contract reports
• Service Management: Automated scheduling, complaints, reports
• Invoice Management: Fast invoice creation, outstanding reports, SMS alerts
• Store Management: Inventory tracking, PO, stock reports, approvals
• HR & Payroll: Attendance via biometric, salary sheets, recruitment, analytics
• MIS Reports: Advanced data-driven reports & insights